Journal Technologies Court Portal

Court Reservations FAQ

  1. Which courtrooms participate in the court reservation system (CRS)?
  2. Will current CRS reservations carry over to eCourt?
  3. Will we be able to block out our own dates?
  4. Will dark days currently in legacy CRS carry over to eCourt CRS?
  5. What do the new statuses mean?
  6. Why am I getting a No Records Found if I have my reservation ?
  7. Are documents still required to have Reservation ID numbers?
  8. When a reservation is rescheduled / cancelled, is notice sent and the slot reopened?
  9. Is there a way to create a slot for either one day or another, but not for both?
  10. After I reserve a date, how soon thereafter can I file my motion?
  11. Is there a way to replace a Motion for Summary Judgment slot with another motion if the time for filing has passed?
  12. Are motions listed under each category automatically saved for each department?
  13. Are at-a-glance monthly calendars available which display the number of motions allowed, the number of motions reserved, and the number of slots still available?
  14. If the moving party reschedules a motion, will the system automatically add and remove the hearings from the respective calendars?
  15. Will the Calendar Assistant be available in the minute order screen in terms of rescheduling?
  16. What are payment profiles?
  17. Why was my credit card payment declined?
  18. Can I change my reservation type after I’ve made a reservation?
  19. If ex-parte requires e-filing first, how do I give notice to the other parties of the reservation date?
  20. How do I pay for multiple first appearance fees in a motion for discovery?
  21. If the court cancelled my reservation, do I need to pay for another one?
  22. How do I print the CRS receipt?

Which courtrooms participate in the court reservation system (CRS)?

Here's a list of court locations that accept reservations through the CRS system.


What's different in the new CRS system?

The new CRS system generally keeps the same functionality as the previous system.


Will current CRS reservations carry over to eCourt?

Yes Back to top

Will we be able to block out our own dates?

Not at this time. CTS requires a separate Service Request for each courtroom in order to enter “dark days” Back to top

Will dark days currently in legacy CRS carry over to eCourt CRS?

No, just as reservation slots have to be input, so do dark days Back to top

What do the new statuses mean?

eCourt CRS uses a different scheme for reservation status.

  • Reserved - The hearing is currently reserved
  • Confirmed - The hearing is confirmed (i.e. document filed)
  • Completed - The hearing was held and has a result (you will see the result in the reservation history)
  • Canceled - The hearing was canceled
NOTE : There is no longer a Rescheduled status. Rather, a rescheduled reservation will simply carry over it's prior status of Reserved or Confirmed. Users can view the full audit trail in their reservation history. Back to top

Why am I getting a No Records Found if I have my reservation ?

It means the system cannot find your reservation based on the Reservation ID and PIN you supplied.
  • Make sure the Reservation ID and PIN numbers are entered correctly. It's often better to cut/paste these values from your confirmation email then to type them by hand.
  • Use the Forgot My PIN feature to recover the PIN assigned during the initial reservation.
  • Verify the Reservation ID is valid by looking your reservation in the Public Reservation Search.
If you still cannot find your reservation after following these steps, please contact support. Back to top

Are documents still required to have Reservation ID numbers?

Yes, that requirement will continue to exist Back to top

When a reservation is rescheduled / cancelled, is notice sent and the slot reopened?

Yes, eCourt will retain nearly all legacy CRS features including this one. Back to top

Is there a way to create a slot for either one day or another, but not for both?

No, since that is not a feature of legacy CRS, an enhancement request would be required Back to top

After I reserve a date, how soon thereafter can I file my motion?

Immediately. There is no restriction or wait time. Back to top

Is there a way to replace a Motion for Summary Judgment slot with another motion if the time for filing has passed?

No, since that is not a feature of legacy CRS, an enhancement request would be required Back to top

Are motions listed under each category automatically saved for each department?

No, the eCourt CRS set-up function is different than legacy CRS Back to top

Are at-a-glance monthly calendars available which display the number of motions allowed, the number of motions reserved, and the number of slots still available?

Yes, eCourt will retain those legacy CRS features Back to top

If the moving party reschedules a motion, will the system automatically add and remove the hearings from the respective calendars?

Yes Back to top

Will the Calendar Assistant be available in the minute order screen in terms of rescheduling?

No, because the Add Hearing screen is not opened within the minute order session Back to top

What are payment profiles?

  • A payment profile allows you to securely store your credit card information on industry leading Authorize.Net servers.
  • Once a profile is created, every transaction on CRS using your credit card will be processed without ever requiring you to type in card information.
  • Creating a payment profile also means CRS never has to store, process or transmit your credit card data.
  • Attorney Service Companies and Law Firms may setup a single payment profile allowing their members to use "company cards" rather than requiring each member to create their own profile.
Back to top

Why was my credit card payment declined?

Credit card payments generally get declined for a number of reasons including insufficient funds, frozen account status, invalid credit card number or expiration date, invalid CVV number, etc. Unfortunately the card issuing bank often does not provide us additional details regarding the reason for the decline -- that's why the error you see simply states "transaction declined". If no reason is given, you'll need to contact the card issuing bank for more information about the specific reason for your decline. Back to top

Can I change my reservation type after I’ve made a reservation?

Reservation types are used during fee calculations. Therefore, reservation types cannot be changed. Back to top

If ex-parte requires e-filing first, how do I give notice to the other parties of the reservation date?

Notice should be given after the clerk has assigned a date. Back to top

How do I pay for multiple first appearance fees in a motion for discovery.

Currently just make one reservation for all of the parties. Pay a single first appearance fee and pay the remaining ones during filing. Back to top

If the court cancelled my reservation, do I need to pay for another one?

Reach out to the court. This varies on a case by case basis. Back to top

How do I print the CRS receipt

Go to My Previous Reservations or View Your Reservation. Scroll all the way to the bottom and press “View Receipt”. On the resulting page, scroll to the bottom and press the “Print Page” button. Any reservation made prior to 12/03/18 will need to press the bottom blue text to view legacy receipts. Legacy receipts don’t have a “Print Page” button so either ctrl + P or right click and press print. Back to top
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